Contoh percakapan b...

Contoh percakapan bahasa Inggris dengan telepon di kantor

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Berikut adalah contoh dialog / percakapan kantor melalui sambungan telepon kantor.

Sambutan si Penerima Telepon, contohnya:

  1. Ucapkan salam pembuka, misalnya:

Hello! (Halo!)

  1. Sebutkan nomor telepon, misalnya:

Zero eight eight five nine … (08859…)

  1. Sebutkan nama diri dan ucapkan salam, seperti;

Billy. Good morning. (Billy, selamat pagi)

  1. Sebutkn nama perusahaan, ucapkan salam dan tawarkan bantuan, seperti:
  2. Mayora. Good morning. Can I help you? (PT. Mayora. Selamat pagi, ada yang bisa dibantu?

Salam si Penelpon, contohnya:

  1. Beri salam, dan sebutkan nama diri, misalnya:

Good Morning, I’m Cristine. (Selamat pagi, saya Cristine)

  1. Pastikan nomor telepon yang dihubungi benar. misalnya:

Is that Zero eight eight five nine …? (apakah ini nomor 08859…)

  1. Mintalah tolong untuk bisa bicara dengan orang yang ingin dituju, sepeti:

Could I speak to Mr. Johnson, please? (bisakah saya bicara dengan Pak Johnson?)

May I speak to Mr. Johnson? I’m returning his call. (bisakah saya bicara dengan Pak Johnson? Tadi dia menelpon dan saya diminta untuk menelpon kembali).

Menanyakan siapa si Penelpon, contohnya:

  1. Who is calling, please? (siapa ini yang menelpon?)
  2. Who is speaking, please? (siapa ini yang berbicara?)
  3. Could I have your name? (bolehkah saya tahu nama Anda?)
  4. What’s your name please? (Maaf, ini dengan siapa?)
  5. Secara informal, apabila sudah yakin langsung menyebut nama penerima telepon, misalnya: Is that Mr. Cole (apakah ini Pak. Cole)

Menanyakan atau Memastikan Nomor Si Penelpon, contohnya:

  1. What’s your number, please? (berapa nomor telepon Anda?)
  2. What’s your office number, please? (berapa nomor telepon kantor Anda?)
  3. What’s your home number, please? (berapa nomor telepon rumah Anda?)
  4. Could I have your telephone number, please? Boleh saya tahu nomor telepon Anda?)
  5. Could you give me your number, please? (bisakah Anda memberi saya nomor telepon Anda?)

Menanyakan Nomor Pesawat (Extension), contohnya:

  1. What’s your extension number, please? (berapa nomor pesawat Anda?)
  2. Could you give me your extension number, please? (apakah ANda bisa memberi saya nomor pesawat Anda?)
  3. Could I speak to Mr. Satria on extension 212, please? (Bisakah saya berbicara dengan Bapak Satria di pesawat 212?)

Meminta Orang yang Menelpon untuk Menunggu, contohnya:

Berikut adalah ungkapan untuk meminta penelepon menunggu,

  1. Just a moment, please (Mohon tunggu sebentar)
  2. Just a minute, please (Mohon tunggu sebentar)
  3. Can you hold on? (bisa ditunggu)
  4. Would you please wait a moment? (Bisa Anda tunggu sebentar?)

Semoga bermanfaat 🙂

Latihan soal conversations

Man: I have been working since seven in the morning and now I’m exhausted.
Woman: Why don’t you take rest for a while?
How does the man feel?
Woman: What do you think of my appearance. Do I look okay?
Man: Well, yes but it will be more elegant if you wear a long black dress.
Woman: Alright.
What is the dialogue about?
Man: Where should we take a vacation to this year? Let’s decide soon.
Woman: Well, I’d like to go somewhere warm. How about the beach or we could rent a cabin by the lake.
Man: I think going to the lake must be better.
Woman: Ok dear.
What have they decided?
Man: Why you so sad?
Woman: My pet is lost, she has been missing for a whole day.
Man: You mean your kitty.
Woman: Yes.
What makes the woman sad?
Man: Oh my god, this traffic is making me crazy.
Woman: Absolutely! I think there must be an accident.
Man: I think so too. It’s almost seven o’clock. We’ll be late for school.
Woman: We’d better tell our teacher that we’re coming late, because of the traffic. We hope and pray that traffic will be fine soon and we will not miss the first lesson.
Man: Okay, let’s call her.
What is the best solution they have?
Woman: What’s wrong mike? You look terrible.
Man: I have a terrible cough. I couldn’t sleep last night.
Woman: You should stop smoking. I’m sure, you’ll feel better soon.
Man: Maybe you’re right, this must be because of smoking.
What are they talking about?
Man: You look very happy. Is it good news?
Woman: Yeah… Guess what? I passed the SNMPTN.
Man: Oh really? That’s awesome! What faculty?
Woman: Medical faculty of Indonesian University.
Man: Wow! Marvelous. You’re going to study to become a doctor. You’ve deserve it, because you’ve been working hard.
Why was the woman look happy?
Man: Excuse me, is this seat taken?
Woman: No, please sit down.
Man: By the way, what is the announcement about?
Woman: Flight ticket 505 to Denpasar is delayed.
What does the man ask the woman when he sees her?
Man: Nana wait! I have good news for you.
Woman: What about?
Man: Now, I’m not just an employee but I’m a manager.
Woman: That’s great! I’m happy to hear that you’ve succeeded in your career.
Man: Thank you, wish me luck.
What does the woman express?
Man: Hi Ira, congratulations on your promotion. It’s nice to know that you’ll be the new branch manager of this Bank. When are you going to Samarinda?
Woman: Reyhan, what a good friend you are. Thank you very much for your support and supposed to go to Samarinda before November 15 this year.
Man: Good luck then.
Why did the man congratulate the woman?