Complete the phone conversations with words from the box. Not all the words are used. (Lengkapi percakapan telepon dengan kata-kata dari kotak. Tidak semua kata digunakan.)
connect | I’m | This is | hold | speaking | calling | talking | fly | pleasure | keep | ring | connected | busy | phone
1.A: Hello, Accounts Department. Emma (1) . How can I help you?
B: Could I speak to Ms Fisher, please?
A: Yes, who’s (2) , please?
B: (3) Daniel Harper.
A: One moment. I’m trying to (4) you.
B: Thank you.
A: I’m afraid the line’s (5) . Would you like to (6) ?
B: No, thanks. I’ll call back later
2.A: Well, thanks very much for phoning, James.
B: My (7) . How was your holiday by the way?
A: Fine. Anyway, James …
B: And is your family OK?
A: Yes, we’re all fine. James, I must (8) . I’m late for an appointment.
B: OK. I don’t want to (9) you. Give me a (10) next week.
A: Yes, I will. Bye for now then, James.
B: Bye.